Modern Workplace - Enterprise Client Management

Class Overview

With Windows 10 already implemented on scale in organizations, it’s time to take the next step and take full advantage of your Windows 10 client platform. This training focuses on what’s next. After the operating system is installed, it is about managing customers in a corporate environment with Intune, ConfigMgr, co-management, and Active Directory. If you’ve previously participated in OS Deployment Geek Week, or already have the ultimate OS solution, this is the training for you!

Most business environments use more than Windows clients, such as iOS and Android devices. Thus, you also learn about managing other mobile devices and operating systems than just from Microsoft.

In this training, you will learn how to manage corporate customers using both local and cloud solutions. These solutions include System Center Configuration Manager CB (Current Branch), Microsoft Intune, Co-operation, and Active Directory. You get a thorough review of ConfigMgr Current Branch and Intune, as well as a deep technical exercise in the Windows 10 platform. You will learn everything related to customer management.

Leading customer management experts develop this training and build on experiences from more than 40 years of work with customer management in different organizations. The training always uses the latest version of Windows clients, servers, and system management components.

Level
300 (advanced)

Who Should Participate

IT pros and administrators who want to learn how to manage an enterprise environment using modern tools such as ConfigMgr CB, Intune, and co-management.

Prerequisites

Basic understanding of Active Directory and software distribution using ConfigMgr 2012 or ConfigMgr CB. Scripting experience (VBScript, PowerShell) is helpful but not a requirement.

Material

Student lab manual and sample scripts.

Class Outline

Module 1 – Windows 10 Technical Drilldown

• Support for new hardware
• Editions and licensing/activation
• Productivity enhancements
• Security enhancements
• User interface changes
• Hyper-V enhancements

Module 2 – Planning for Windows as a Service

• OU structure and Group Policy strategy
• Naming conventions and structure
• Assessment and readiness, MAPs/ACT
• Desktop Analytics

Module 3 – Remote Management

• Remote PowerShell
• Remote Assistance/Quick Assist
• User Account Control

Module 4 – Enterprise Security

• Credential Guard
• AppLocker
• LAPS
• BitLocker
• Conditional Access
• Windows Defender
• Security Baselines
• Windows Information Protection
• Microsoft ATP

Module 5 – Patch Management

• Intune Update Rings
• Windows Server Update Services (WSUS)
• Windows Update for Business
• ConfigMgr w. WSUS

Module 6 – Managing User Settings

• Roaming profiles
• UE-V
• Enterprise roaming

Module 7 – Managing User Data

• OneDrive
• Folder redirection
• Work Folders

Module 8 – Application Deployment

• Application packaging
• Using wrappers
• Intune Win 32 applications
• App-V
• MSIX

Module 9 – Customizing Windows 10

• Start menu layout
• Consumer experience
• File associations

Module 10 – Browser

• Modern browsers
• Microsoft Edge
• Internet Explorer Mode

Module 11 – Client health

• Health certificate
• Reliability Monitor
• ConfigMgr compliance object
• Microsoft Diagnostics and Recovery Toolkit

Module 12 – Provision

• Windows Configuration Designer
• Autopilot

Module 13 – Mobile devices and non-Microsoft clients

• Provision and distribution
• Mobile Device Management

Module 14 – Reporting

• Reporting in Intune
• ConfigMgr reports
• PowerBI Reporting on Stereoids

The ultimate Windows training management with a focus on Intune and ConfigMgr where they are better together. After these intensive days, you go away with the knowledge to master all management situations.