L2 Analyst – Escalation & Platform Specialist

Do you want to be at the forefront of protecting our society against cyber threats? We are looking for an L2 Analyst – Escalation & Platform Specialist to team up with the most dedicated team of cyber specialists in our Managed Security Services.

About Truesec – A Leading Cybersecurity Company

Since 2005, Truesec has been a native cybersecurity company, driven by one single purpose: Creating safety and sustainability in a digital world by preventing cyber breach and minimizing impact.

Over the years, we’ve earned the trust of organizations worldwide and gained a strong reputation internationally. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.

Today, we employ around 300 employees – and as cybercrime grows, we need to grow. To support that goal, we are now looking for an L2 Analyst – Escalation & Platform Specialist, who wants to make a difference in our Managed Security Services business unit.

The Role

As a member of our Detection Solutions team, you’ll take on a hybrid role that combines technical platform ownership, escalation-level analysis, and internal enablement. You’ll play a crucial part in ensuring our EDR platforms are not only running smoothly, but are also leveraged to their fullest potential by the entire SOC team. In this role, you will:

• Act as a technical platform specialist for Palo Alto Cortex, SentinelOne, and Carbon Black.

• Continuously monitor, assess, and communicate updates and new features from our EDR vendors to ensure our detection capabilities remain cutting-edge.

• Enable and educate – sharing your expertise by keeping SOC analysts up to date on the latest platform developments, detection opportunities, and best practices. Translate complex updates into actionable guidance and ensure knowledge is embedded in our processes.

• Support and mentor SOC analysts during escalations, acting as the second line of defence in complex investigations.

• Work closely with platform vendors, engineering teams, and internal stakeholders to troubleshoot issues, optimize deployments and increase detection capabilities, representing the Detection Solutions team with clarity and credibility.

• Drive ongoing enhancements across our detection tooling and processes, ensuring that new platform capabilities are rapidly and effectively integrated.

Your Potential Background

We are looking for someone with a passion for cybersecurity, a strong sense of product ownership, and a collaborative mindset. You thrive in a dynamic environment, are eager to stay current with the latest technologies, and enjoy sharing your expertise with others. You have 2-5 years of hands-on experience in cybersecurity, ideally within a SOC environment or a similar operational role.

Required Skills:

• Familiarity with EDR platforms, particularly advantageous if it’s Palo Alto Cortex XDR, SentinelOne, or Carbon Black.

• A good understanding of the difference in operational context between cloud-native vs. on-premises EDR tools.

• A strong interest in product ownership, with a proactive approach to learning and staying current with evolving platform features and best practices.

• Ability to communicate complex technical concepts to both technical and non-technical audiences.

• Collaborative and outgoing personality; comfortable representing the team in cross-functional meetings, vendor calls, and technical customer discussions.

• Self-motivated, with a proven ability to work independently and take ownership of responsibilities.

• Bonus points if you have experience writing detection rules or working with API integrations in EDR platforms.

Due to the sensitivity in our assignments, we require Swedish citizenship, citizenship in an EU country, or a Swedish work permit. 

Due to summer vacation we will start to review applications in the beginning of August and will get back to you with feedback as soon as possible.

Join Our Mission Toward a Safe Digital Future

If you truly want to make a difference and make our world a little bit safer, this is the place for you. At Truesec, you’ll get to be at the forefront of fighting cybercrime instead of reading about it in the news. This is your chance to be part of an exciting journey in a leading cybersecurity company – and learn from some of the best in their field.

So, are you ready to team up with the most dedicated team of experts and be part of a meaningful mission? Then we are excited to get to know you!

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