Service Level Agreement For Modern Vulnerability Management Needs

Vulnerability Response

Pre-arranged, immediate priority access to Truesec’s Vulnerability Response and Mitigation Team. 

The moment a critical vulnerability becomes known, you can act on it before it is exploited.

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AI Changes the Threat Landscape for Vulnerability Exposure

Critical vulnerabilities are increasing in volume and being exploited faster. AI is compressing the time between vulnerability disclosure and active exploitation from days to hours, sometimes minutes.

Vulnerability Response is included as part of the Incident Response SLA and helps you mitigate vulnerabilities and reduce risk in your environment before a breach occurs. You get a standing agreement, response time, and direct access to Truesec experts who work alongside your team to reduce exposure before the vulnerability is exploited.

24/7/365

Vulnerability Response Within Hours

A retainer agreement giving you priority access to Truesec’s Vulnerability Response and Mitigation Team, with pre-negotiated rates already in place, so qualified work can start within hours of a call, not days – 24/7/365.

Reduce Risk While Maintaining Business Continuity

Vulnerability Mitigation

We support every or any step of the vulnerability mitigation sequence according to your needs:

Identify

Determine whether you have the affected product or component in your environment, where, and to what degree. Inventory across infrastructure, applications, dependencies and supply chain.

Threat Hunting made by cybersecurity consultants

Risk Analysis

Exposure, likelihood of exploitation, blast radius and business consequence, validated against your actual deployment, not generic CVSS scores.

Mitigations

Implement rapid mitigations that will eliminate or reduce the impact of the vulnerability. Including deployment of patches, detection rules, configurations, or alternative protective solutions when no patch exists.

Reporting

Vulnerability scope, effect on your environment, actions taken, residual risk and recommendations forward, usable for executives, regulators, insurers and customers.

critical infrastructure

Response within hours. Not after procurement delays.

Built To Keep Organizations Ahead

This service is for organizations where downtime, data loss or regulatory exposure carry material business consequences, and where your in-house capacity to act on a fast-moving vulnerability benefits from reinforcement.

  • Mid-sized and large enterprises: That want a dedicated vulnerability response capability on call.
  • Regulated industries: Finance, healthcare, energy, utilities, transport, public sector, with NIS2, DORA, GDPR or sector-specific obligations for vulnerability mitigation.
  • Critical infrastructure and OT-heavy operators: Where patch cycles are long and compensating controls matter more than speed of patching.
  • Internal security teams: Who want pre-arranged surge capacity for major vulnerability events.
  • Boards and executives: Who want assurance that, when the next critical vulnerability hits the news, that the organization can act rapidly and effectively.

 

Immediate Vulnerability Response

Vulnerability Response SLA
Priority Access to Truesec Emergency Hotline
Startup Within Hours (SLA)
Pre-signed Master Agreement, NDA and DPA
Predetermined Consultancy Rates
Onboarding, Governance and Reporting
Vulnerability Readiness Workshops
Retainer With Pre-Allocated Hours
Continuous and Managed Threat Exposure

Act on the Next Critical Vulnerability Before It Acts on You

Connect with our cybersecurity specialists to explore the right solution for your business.